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SYLVANIA TOWNSHIP POLICE - Communications

Communications

SYLVANIA TOWNSHIP POLICE - Communications

Communications


Currently, Sylvania Township Dispatch is a 24/7 operation staffed by 11 full time Dispatchers and 1 Supervisor. It is their duty to provide the citizens of Sylvania Township with uninterrupted prompt answering to emergency and non-emergency calls for service for the Police and Fire Departments.

When the dispatch center is fully staffed, two emergency dispatchers work each eight hour shift. With enhanced 911 capabilities, Dispatch uses CAD (Computer Aided Dispatch) as its primary system of operation; networked with all other Lucas County law enforcement, fire, and EMS agencies. The communications center monitors and transmits on over 50 radio frequencies using a new, county-funded Motorola Centracom Elite radio system.

In 2006 the Sylvania Township Police Dispatch Center answered more than 8,600 -9-1-1 telephone calls and dispatched more than 25,000 police & fire incidents.


"9-1-1, WHAT IS YOUR EMERGENCY?"


When calling 9-1-1 in an emergency:
 

Give the complete address where you need help.

Tell the 9-1-1 operator what the problem is -- why you need help.

Give the 9-1-1 operator your name.

Remain calm and talk clearly.

Give the 9-1-1 operator as much information as possible.

Please do not call 9-1-1- and:

Say, "This is not an emergency, but..."

Ask for the Police Department's non-emergency number. It is (419) 882-2055.

Ask for another police department's non-emergency number. Call 411. If that police department is in another area code, dial that area code, then 555-1212.

Hang up before speaking to the police/fire operator. If you do, they may call you back and a squad car could be sent to your home.

Report that the power is out at your home, unless it is an emergency. Call your utility service provider.

Ask for a weather report. Get a battery-powered radio and stay tuned to a local radio station.